Returning Web Orders

Extended Christmas Returns

All products purchased from Monday 13th November are eligible for our extended returns period. We offer a return for a full refund using our free carriage paid returns service until Tuesday 31st January 2018.


Return of products purchased from this website may be made free of charge within 30 calendar days of goods receipt for a full refund of the cost of the product. The total of your return will be credited to the the origianl method of payment that you used at the time of your purchase.

Outside this period HoMedics will cover all reasonable ground shipping fees only if the product was damaged, defective, or the wrong item was shipped. This is valid for 6 months after your purchase.

To avoid any additional fees, please include all original packing materials, manuals and accessories with the product. All products must be returned in their original packaging and in saleable condition. Wearable items must be unworn.


Please contact our Customer Service Centre before you return your product to obtain a returns number:


 Phone: 01732 378 557

Warranty Returns

Returning Products Under Warranty - If you purchased a HoMedics product from a retail store, please return it to the store at which you made the purchase.