Help

If you are an existing user of MiBody and you are updating to the new App to transfer your data you must download the App and Follow the “Setup a new user” sequence. You must use the same email address. The email address identifies the data from the old app and transfers it to the new one.

If your previous data is not shown after completing the “Setup a new user” then tap on your profile picture to enter “Settings”. Select the drop down menu from the top right hand corner of the screen. Select “Import Data”. A list of all previous users on your device by email address is shown. Select your email address and select “Import Data”.

If you are still having problems please call 01732 360783 or email support@homedics.co.uk

Tutorials

How to set up a user profile

How to pair devices

Viewing data

How to customise your homepage and analyse multiple data

Frequently Asked Questions

General

Can you delete data entries?

Yes you can. View your data in the table mode, then just press and hold the entry you wish to delete. A pop up will then appear asking if you would like to delete this entry.

I have issues with the data syncing from my scale/blood pressure monitor with my smart device?

Please ensure when using the scale/blood pressure monitor that you are using the correct profile that you are synced with to your smart device. Then ensure that on your smart device that you have the Bluetooth switched on when using the scale or blood pressure monitor.

Can you share data with health kit, S Health or other apps?

Unfortunately at the moment you cannot share data with any other apps. We are looking in to making this possible however needs greater development.

Can you export data?

We are currently working towards this feature. We plan to allow you to be able to export the data as a .csv file or excel file. This will come in a later update.

Scale

How exactly is my body fat and water being measured?

This Salter Scale uses a measurement method known as Bioelectrical Impedance Analysis (BIA). A minute current is sent through your body, via your feet and legs. This current flows easily through the lean muscular tissue, which has a high fluid content, but not easily through fat. Therefore, by measuring your body’s impedance (i.e. its resistance to the current), the quantity of muscle can be determined. From this, the quantity of fat and water can then be estimated.

What is the value of the current passing through me when the measurement is taken? Is it safe?

The current is less than 1mA, which is tiny and perfectly safe. You will not be able to feel it. Please note however, that this device should not be used by anyone with an internal electronic medical device, such as a pacemaker, as a precaution against disruption to that device.

If I measure my body fat and water at different times during the day, it can vary quite considerably. Which value is correct?

Your body fat percentage reading varies with body water content, and the latter changes throughout the course of the day. There is no right or wrong time of the day to take a reading, but aim to take measurements at a regular time when you consider your body to be normally hydrated. Avoid taking readings after having a bath or sauna, following intensive exercise, or within 1-2 hours of drinking in quantity or eating a meal.

My friend has a Body Fat Analyser made by another manufacturer. When I used it I found that I got a different body fat reading. Why is this?

Different Body Fat Analysers take measurements around different parts of the body and use different mathematic algorithms to calculate the percentage of body fat. The best advice is to not make comparisons from one device to another, but to use the same device each time to monitor any change.

How do I interpret my body fat and water percentage readings?

Please refer to the Body Fat and Water tables included with the product. They will guide you as to whether your body fat and water reading falls into a healthy category (relative to your age and sex).

What should I do if my body fat reading is very ‘high?

A sensible diet, fluid intake and exercise program can reduce your body fat percentage. Professional medical guidance should always be sought before embarking on such a program.

Why are the body fat percentage ranges for men and women so different?

Women naturally carry a higher percentage of fat than men, because the make-up of the body is different being geared towards pregnancy, breastfeeding etc.

What should I do if my water percentage reading is ‘low’?

Ensure that you are regularly taking sufficient water and work towards moving your fat percentage into the healthy range.

Why should I avoid using the Body Analyser Scale whilst pregnant?

During pregnancy a woman’s body composition changes considerably in order to support the developing child. Under these circumstances, body fat percentage readings could be inaccurate and misleading. Pregnant women should therefore only use the weight function.

Blood Pressure Monitor

Why my blood pressure varies even in one day?

  1. Individual blood pressure varies during the day. It also affected by the way you tie your cuff and your measurement position, so please take the measurement under similar conditions.
  2. The varies of the pressure is greater if the person take medicine.
  3. Waiting at least 4-5 minutes for another measurement.

Why the blood pressure I get from the hospital is different from home?

The blood pressure is different even during 24 hour because of the weather, emotion, exercise etc, specifically the “white coat” in hospital which makes the results are higher than the ones at home. The attention you need to pay when you measure your blood pressure at home:

  • If the cuff is tied properly.
  • If the cuff is too tight or too loose.
  • If the cuff is tied on the wrist.
  • If you feel anxious pressured. You had better take deep breath 2-3 times before beginning.


Advice: adjust yourself for 4-5 minutes until you calm down.

If you need any more help or assistance, please feel free to contact us directly:
Email: support@homedics.co.uk
Phone: 01732 360783

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